"Richie, I'm trusting you
"Richie, I'm trusting you are referring to the new Sync-N-Cruise system included with the new electronic throttle body engines. If it does not engage properly and you are doing everything as explained in the manual, call Crusader.
Has it ever worked?
We have had a few instances of data link harnesses which were pinned wrong by the vendor. If neither the boat manufacturer nor the dealer tested the system thoroughly, they would never have realized it was wrong and this could be your problem.
I am assuming your dealer did not go over the operation of all of the features in your new boat and therefore did not demonstrate this feature. He either didn't know how it worked or couldn't get it to work either.
It is a really simple feature to operate, I doubt you are doing anything wrong."