My experience with Yamaha is that they won't help you at all unless you are in warranty. We are gradually getting rid of all our fleet Yamahas and replacing them with Hondas due to the numerous problems with design and quality in the 4 strokes we bought. Their 2 strokes were world class, but they totally dropped the ball on the 4 strokes as well as leaving their customers with huge repair bills on poorly designed engine parts. The good news for you is that the balancer replacement is just about the cheapest of the generic Yamaha problems to fix. There are a couple of choices - 1) get a mechanic to replace it (approx 1hr of work) 2) Replace it yourself (pretty simple task. Maybe 2 hours, but be careful to check the timing marks), 3) Pull it off and assuming it is faulty) grind off the remainder of the fibre gear that is failing and reinstall it. The engine doesn't need the balancer and this way it will never fail again. Yamaha apparently sell a 'commercial' version of that engine without the balancer, and I can't tell the difference between our two engines - one with balancer and one without. Might take 3 to 4 hours to do this yourself. Whatever route you go, the first thing is to pull the balancer and check it. It should only cost you an hour or so of labour to get it checked. If you carry on running it and the balancer is bad you will soon get to where you must pull the power head off and midsection apart. That is a good 8+ hours of labour and then you have to hope that you haven't wrecked anything due to low oil pressure.