I have two Suzuki outboards installed in 2011. When running for say 1 hour the battery voltage gets to 14.9 volts. My reserch on batteries indicates that this is too high for reasonable battery life.
Suzuki has not in writing denied my claim for a warranty regulator replacement, just ignored me. Boat US has even written then Customer Service Manager, Brad Wright in Brea, California. Even Boat US has been ignored. My next step is the Massachusetts Attorney General's office of Customer complaints. Has anyone had similar problems? I can supply many more details as I am an electrical engineer with a BSEE and a MSEE.
John Densler
508-495-2999
Suzuki has not in writing denied my claim for a warranty regulator replacement, just ignored me. Boat US has even written then Customer Service Manager, Brad Wright in Brea, California. Even Boat US has been ignored. My next step is the Massachusetts Attorney General's office of Customer complaints. Has anyone had similar problems? I can supply many more details as I am an electrical engineer with a BSEE and a MSEE.
John Densler
508-495-2999