Sailorman21152
New member
Early on in this year’s boating season I noticed that as I was idling through my marina to get to my dock my 2004 Honda 9.9 would stall out. It has an electric start, so I would just push the button and it would start right up. Then after 1 minute and 17 seconds it would stall out again... I would work the boat starting and stalling into the dock. I took my boat to Cutter Marine in Middle River MD for repair. They are the authorized Honda Dealer where I bought the engine new in 2004. They replaced the thermostat for $245 and told me to come and get the boat. I turned the engine on and after 5 minutes it stalled. I started it back up and in 1 min and 17 seconds it stalled again. I went back to the office and told them that I wasn't accepting the engine as repaired. They said that they would take a look at it.
Two more weeks went by and they told me to come in and pick it up. (This was the week before Irene hit the east coast and they needed the dock space. Cutter Marine is a Hurricane shelter) They put a new fuel pump in the engine and charged me $475.00. The total now is $720.00.
I started the engine and let it run for 20 min... It didn't stall! I motored back to my marina and put her to bed. Hurricane Irene missed the upper Chesapeake, but because of the storm and a lot of debris in the bay I didn’t take my boat out for 2 weeks.
The next time I went out I had a great day of sailing, but when I entered the marina I idled it back down and it stalled again. I started her back up...1 min 17 seconds later it stalled again.
I have been in contact with Honda through this whole ordeal. They told me that they would be in contact with Cutter Marine. Cutter tells me that Honda never called. So after the last episode I called Honda again for a recommendation. I told them that I have no faith in Cutters ability to fix my engine and I would like to know of a repair service that has the ability to repair my engine. Honda asked me to fax my receipts from Cutter. I did. Russel from Honda does not return my calls now. I am out $720 and my 9.9 still stalls at low RPM. I contacted a lawyer who told me that there is no statement on the receipt from Cutter Marine that guaranties the repair so I don't have a court case.
Does anyone have any idea what might be wrong with this engine?
Beware of Honda dealers repair services.. before they touch your engine make sure there is a warranty for the repairs…. Believe me from my experience with Honda USA you are on your own!
Two more weeks went by and they told me to come in and pick it up. (This was the week before Irene hit the east coast and they needed the dock space. Cutter Marine is a Hurricane shelter) They put a new fuel pump in the engine and charged me $475.00. The total now is $720.00.
I started the engine and let it run for 20 min... It didn't stall! I motored back to my marina and put her to bed. Hurricane Irene missed the upper Chesapeake, but because of the storm and a lot of debris in the bay I didn’t take my boat out for 2 weeks.
The next time I went out I had a great day of sailing, but when I entered the marina I idled it back down and it stalled again. I started her back up...1 min 17 seconds later it stalled again.
I have been in contact with Honda through this whole ordeal. They told me that they would be in contact with Cutter Marine. Cutter tells me that Honda never called. So after the last episode I called Honda again for a recommendation. I told them that I have no faith in Cutters ability to fix my engine and I would like to know of a repair service that has the ability to repair my engine. Honda asked me to fax my receipts from Cutter. I did. Russel from Honda does not return my calls now. I am out $720 and my 9.9 still stalls at low RPM. I contacted a lawyer who told me that there is no statement on the receipt from Cutter Marine that guaranties the repair so I don't have a court case.
Does anyone have any idea what might be wrong with this engine?
Beware of Honda dealers repair services.. before they touch your engine make sure there is a warranty for the repairs…. Believe me from my experience with Honda USA you are on your own!